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Terms & Conditions

Welcome to ADQUEEN MEDIA. These Terms and Conditions (“Terms”) govern your use of our website and the purchase or use of any services provided by ADQUEEN MEDIA.

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By accessing our website, submitting an inquiry, purchasing a service, approving a proposal, or engaging ADQUEEN MEDIA for any project, you agree to these Terms.

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1. Our Services

ADQUEEN MEDIA provides digital marketing and creative services, which may include:

  • Social Media Marketing

  • Paid Advertising

  • Content Creation

  • Brand Strategy

  • Graphic Design

  • Creative Direction

  • Product Advertising

  • Website Design

  • Marketing Consulting

  • Other related digital services

The exact scope of each project will be defined in the applicable proposal, quotation, invoice, service agreement, or written communication.

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2. Project Scope

Each project includes only the services specifically described in the approved proposal or agreement.

Any work requested outside the original scope may:

  • Require additional fees

  • Extend the project timeline

  • Require a new quotation or written approval

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ADQUEEN MEDIA is not required to perform additional work that was not included in the original scope.

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3. Client Responsibilities

The client agrees to provide all information, materials, approvals, credentials, brand assets, product information, images, videos, and other resources reasonably required to complete the project.

The client is responsible for ensuring that all materials provided to ADQUEEN MEDIA may legally be used.

Delays in providing information, feedback, approvals, or access may result in changes to the project timeline.

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4. Payments

Payment terms will be specified in the applicable proposal, invoice, or agreement.

Unless otherwise agreed in writing:

  • Work may not begin until the required initial payment has been received.

  • Payments must be made according to the payment schedule stated on the invoice.

  • ADQUEEN MEDIA may suspend work on overdue accounts.

  • Completed work may be withheld until outstanding balances are paid.

Third-party expenses, advertising budgets, platform fees, stock assets, software subscriptions, printing, influencer costs, or other external expenses may be billed separately unless expressly included.

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5. Advertising Budgets

Advertising spend paid to platforms such as Meta, Google, TikTok, or other advertising providers is separate from ADQUEEN MEDIA's service fees unless otherwise stated.

The client is responsible for approving the advertising budget before campaigns are launched.

Advertising platforms may change their pricing, algorithms, policies, targeting capabilities, or account requirements at any time.

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6. No Guarantee of Results

ADQUEEN MEDIA uses professional marketing strategies and industry practices to improve campaign performance and brand visibility.

However, marketing results depend on many factors outside our control, including:

  • Market conditions

  • Competition

  • Product quality

  • Pricing

  • Customer demand

  • Advertising platforms

  • Algorithms

  • Website performance

  • Sales processes

  • Client decisions

Therefore, ADQUEEN MEDIA does not guarantee any specific number of sales, followers, leads, impressions, conversions, revenue, return on advertising spend, or other business results.

Past results do not guarantee future performance.

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7. Revisions

The number of revisions included in a project will be defined in the applicable proposal or service package.

Additional revisions beyond the included amount may require an additional fee.

A revision does not include a complete change of project direction, strategy, concept, or scope after previous approval.

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8. Client Approvals

The client is responsible for reviewing content, designs, campaigns, advertising materials, websites, and other deliverables before final publication or launch.

Once the client approves a deliverable, ADQUEEN MEDIA is not responsible for errors that were visible and approved by the client.

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9. Intellectual Property

Unless otherwise agreed in writing, final deliverables created specifically for the client become available for the client's use after full payment has been received.

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ADQUEEN MEDIA retains ownership of:

  • Internal processes

  • Marketing methodologies

  • Templates

  • Concepts not selected by the client

  • Preliminary drafts

  • Working files

  • Proprietary systems

  • General design techniques and know-how

Third-party fonts, photographs, videos, software, music, plugins, or stock assets remain subject to their respective licenses.

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10. Portfolio Rights

Unless prohibited by a separate written confidentiality agreement, the client grants ADQUEEN MEDIA permission to display completed work for promotional purposes, including:

  • Our website

  • Social media

  • Portfolio

  • Presentations

 

ADQUEEN MEDIA
Email: 
Phone:+971 58 507 2592

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